1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your actions and preferences (such as login, language, and other display settings) over a period of time, so you don't have to keep re-entering them whenever you come back. We also use similar technologies such as local storage and pixels, which we refer to collectively as "cookies" in this policy.
2. How We Use Cookies
ConnectHive uses cookies to keep you logged in, remember your preferences, understand how the Platform is used, and (where you consent) to deliver relevant communications. We group cookies into four categories:
Strictly necessary
Required for the Platform to function — for example, keeping you signed in, remembering your role (business/creator), and protecting against fraud or abuse. These cannot be disabled.
Functional
Remember your preferences and settings (such as theme, notification preferences, and recently viewed creators or jobs) so the Platform behaves consistently across visits.
Analytics
Help us understand which features are used, where people drop off, and how to improve the Platform. Analytics data is aggregated and does not identify you personally.
Marketing
Used only with your consent, to send you relevant communications and measure the effectiveness of our campaigns. You can opt out at any time.
3. Third-Party Cookies
Some cookies are set by third parties we use to operate the Platform, including our payment provider (Stripe) for secure checkout and payouts, our analytics provider for usage statistics, and our email delivery provider for tracking transactional and marketing emails. These providers are contractually required to protect your data.
4. Managing Your Cookie Preferences
On your first visit you can choose which non-essential cookies to allow via our cookie banner. You can change your choice at any time from your account settings or by clearing cookies in your browser. You can also block or delete cookies entirely through your browser settings, but please note that some parts of the Platform may not function properly without strictly necessary cookies.
For guidance on managing cookies in popular browsers, see aboutcookies.org.
5. Changes to This Policy
We may update this Cookies Policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
6. Contact
Questions about how we use cookies? Email support@connecthive.co.uk. See also our Privacy Policy and Terms of Use.